Reference

How We Protect Your Privacy at atm188

When you open an account with us, your personal information and payment details are protected with encryption and clear data practices.

Data collected transparentlyEncrypted payment storageYour access, anytime
Explore the Lobby Read FAQ
atm188 How We Protect Your Privacy at atm188
CONTACT & CONTROL

How to Request Changes to Your Data

You have the right to ask what information we hold about you, request corrections, or ask us to delete data where applicable.

Live Chat Support Open your account, go to Help, and select Chat.
Email Your Privacy Request Send your data request to [email protected] with your account email and ID number.
In-Account Privacy Centre Log in to atm188, navigate to Settings > Privacy & Data, and download your…
SECURITY & RETENTION

How We Secure and Store Your Information

atm188 uses TLS 1.2 encryption to protect all data transmitted between your device and our servers, whether you're on mobile or desktop.

Encryption Standard

All communication between your browser or app and atm188 servers uses TLS 1.2 encryption. Payment gateways are PCI-DSS certified.

Password & Authentication

Passwords are one-way hashed; we cannot see them. Two-factor authentication is optional on your account settings.

Payment Data Isolation

DANA, OVO, GoPay and QRIS details are processed by external certified payment providers.

Data Retention Timeline

Active account data is kept indefinitely. After account closure, we retain records for seven years where local law requires it…

Cookie Management

Our site uses session cookies for login continuity and analytics cookies to understand how you navigate the lobby.

Breach Notification

If unauthorized access to your account data occurs, we notify you by email within 24 hours and provide steps to…

Privacy & Data – Your Questions Answered

Below are the questions we hear most often from players in Indonesia about how atm188 handles your personal information and gaming history.

Your account is marked inactive, but withdrawal and deposit history is retained for seven years where required by local law for financial audit purposes. Personal identifiers like your phone number are removed after one year. You can request data deletion via our Privacy Centre; some records may be kept if legally necessary.

We share data only with payment processors (DANA, OVO, GoPay, QRIS partners), our support team, and fraud-prevention services where needed to protect your account. We do not sell your name, email or gaming history to marketers or other third parties outside our platform operations.

Log in to atm188, go to Settings > Notifications, and uncheck promotional emails. You will still receive important account alerts (login alerts, withdrawal confirmations, password resets). You can also click 'Unsubscribe' in the footer of any promotional email we send.

Yes. These payment processors are PCI-DSS certified and handle your credentials directly. atm188 servers receive only a transaction confirmation token, never your actual bank details or wallet number. Your funds are transferred directly from your payment app to your atm188 balance.

Yes. Go to Settings > Privacy & Data > Download My Data. You will receive a file containing your account profile, login history, deposit and withdrawal records, game sessions, and any support tickets. Processing takes 2–5 business days.

Deposit, withdrawal and game-play records are stored as long as your account is active. After closure, game-session logs are deleted after one year, but financial records are kept for seven years where local law requires. Account settings and preferences are deleted immediately upon request.

Contact our support team via live chat (08:00–22:00 Jakarta time, Monday–Friday) or email [email protected] with your account ID and the details you want to correct. We verify your identity and update your profile within one business day.

Related Pages

atm188 Indonesia About Us atm188 Casino atm188 Login Register